Use this toolkit as guidance on how to make documents, web pages, and videos accessible for all users including:
To get to know different types of users and their experiences, read user stories from w3.org.
This toolkit was designed using WCAG guidelines for accessibility. Learn more about WCAG, view the 2.1 guidelines, and view w3.org's Quick Reference on How to Meet WCAG.
There are many other helpful toolkits, tutorials, and resources that might include more information, clarifications, or different approaches.